| Returns & Exchanges |
If you are not fully satisfied with an item and wish to return it, please e-mail or call us prior to sending item. Return guidelines are as follows:
1.) Item(s) must be returned within Twenty (20) days.
2.) Shipping Costs & Insurance to return items are not refundable
3.) Repack the item(s) in the original container(s) using the same packing material and in order of original packing.
4.) Customer will pay a 20% re-stocking fee of the full purchase price to seller for the return of any HANGING LAMPS or CAST IRON CHANDELIERS.
5.) Item(s) MUST BE INSURED using Parcel Post or Priority Mail for the full purchase price, excluding shipping costs and Tax, if applicable.
6.) NOTE: IF INSURANCE IS NOT OBTAINED FOR RETURN AND ITEM
IS DAMAGED DURING SHIPPING, NO REFUND WILL BE GIVEN! |
